Results 1 to 7 of 7
  1. #1
    UShareSoft Team
    Join Date
    Jan 2010
    Posts
    6

    Default Unable to upload my ID photo for my account

    Hi James,

    I have the following error message when I upload my ID photo (.png) for my account :

    "Unable to upload photo for user account"

    Is there any restricted image format?

  2. #2
    UShareSoft Team
    Join Date
    Jan 2010
    Posts
    6

    Default

    I have the same pbl when I want to upload a logo for an appliance

  3. #3
    UShareSoft Team
    Join Date
    Dec 2009
    Posts
    61

    Default

    I have just checked, and have the same problem. I have opened a bug and support is looking at this issue.

  4. #4
    UShareSoft Team
    Join Date
    Dec 2009
    Posts
    61

    Default

    This bug has been fixed and integrated in the UForge Online.

  5. #5
    Junior Member
    Join Date
    Apr 2013
    Posts
    1

    Default

    Quote Originally Posted by jweir View Post
    I have just checked, and have the same problem. I have opened a bug and support is looking at this issue.

    I can't upload my photo. I have just checked, and have the same problem........

  6. #6
    UShareSoft Team
    Join Date
    Dec 2009
    Posts
    61

    Default

    Quote Originally Posted by jasicajhon View Post
    I can't upload my photo. I have just checked, and have the same problem........
    Hi,

    normally this bug has been fixed. Can you tell me which desktop OS you are using so we can try and reproduce on our side.

    Thanks
    James

  7. #7
    Junior Member
    Join Date
    Dec 2013
    Posts
    1

    Default

    Nice, just to let you know the post isnt showing up properly on my iphone - I think there is a plugin you can grab that takes care of that now.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •